14 February 2014
Beyond Empowerment - New TED video with Doug Kirkpatrick on Beyond Empowerment
Doug Kirkpatrick, author of Beyond Empowerment: The Age of the Self-Managed Organization, spoke about Beyond Empowerment and his experiences at Morning Star at the BBRT Members meeting in Oslo in March 2013 and at the BBRT North America Conference in June 2013. TED has recently released a fantastic video on YouTube in which Doug gives a succinct and powerful explanation of Beyond Empowerment. To see the video go to http://www.youtube.com/watch?v=Ej4n3w4kMa4
Swedish challenger steps into the breach on high street
A recent report in the The Times newspaper (UK) states that "even as many high street banks are working out to slim down or shut branches, Handelsbanken, a small Swedish lender has been opening outlets nationwide". It notes that customer deposits are up from £3.1 billion at the end of 2012 to £5 billion. Operating profits in the UK have risen from £236 million on revenues of £650 million to profits of £366 million on revenues of £847 million. To read the full article click HERE
Interesting to note that Barclays Bank is increasing senior level bonuses are the same time as profits are going down. They say that they have to pay the right package to attract the right people. If they are they are the right people, how come profits are going down?
5 February 2102
GlaxoSmithKline (GSK) drops individual sales targets
Another company has seen the error of its ways and has been forced to drop individual sales targets. GlaxoSmithKline (GSK) is to scrap individual sales targets for its commercial staff.
7 January 2014
Handelsbanken hits the UK Headlines Again
BBC Business News has just posted an article on its website about Anders Bouvin, the Chief Executive of Handelsbanken’s UK operations. Entitled “The Swedish bank boss who likes to do things differently” it starts by stating the bank he runs will challenge your preconceptions. For a start he doesn’t receive an annual bonus and he hasn’t seen his bank fined for incentivizing his staff to promote inappropriate products – because they are not incentivized to do so! He believes that the Handelsbanken’s group success is down to the bank’s belief in the primacy of customer service and localism.
To read the full article go to http://www.bbc.co.uk/news/business-25336448
Other UK banks now state that they are aiming to focus on
customer service (whilst closing branches), particularly the new boss
of RBS. But will they adopt the Handelsbanken model and stop
incentivizing sales of products? Probably not. Meanwhile Handelsbanken
keeps growing in the UK with now 169 branches. BBRT has been studying
Handelsbanken since 1997 and it’s one of our star cases. Join the BBRT
to find out more about the way Handelsbanken is managed and operated.
A recent post on the Drucker Society Europe blog by Alan Brown, Julian Birkinshaw, Steve Denning, Tom Roy, Vlatka Hlupic and Franz Röösli (BBRT Core Team member) explores this basic question. The blog starts with the question: "Why do decentralized, seemingly disorganized market economies routinely outperform centrally planned, tightly controlled economies?"
In this blog the authors examine the role of business and why short-term shareholder value thinking is still embedded in the core curricula of MBA courses. They go on to look at the constraints to change in business schools and make recommendations as to how business schools can adapt to be fully supportive business leaders in transforming organizations from linear, efficiency-driven, shareholder-value-maximizing machines into complex organs of society.
Click HERE To read the blog.
- Dag Larsson, Ekan has joined the Beyond Budgeting Institute’s Core Team
- New Beyond Budgeting Partner: Ekan has become our Beyond Budgeting Partner in Sweden
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Beyond Budgeting Events
- 18 March 2014, Beyond Budgeting Conference, Brussels, Belgium
- 19-20 March 2014, BBRT European Region Members' Meeting, Brussels, Belgium
- 25-28 March 2014, Central European Conference about agile methodologies., Brno, Czech Republic
Bjarte Bogsnes, Statoil and BBRT Chairman is speaking about Beyond Budgeting at several conference over the coming months. For details see the calendar on our Events page
A range of BBRT briefing papers and White Papers are now publicly available from BBRT Online Knowledge. The White Papers and some of the Briefing Papers are free downloads and the remainder can be downloaded on payment of a small fee.